Question 1

What can I sell on NoLie?

Accepted Answer

Anything your fans want. Creators commonly sell hoodies from viral videos, sneakers, video calls, personalized videos, behind the scenes content, presets, props used in content, and coaching calls.

Question 2

How do auctions work?

Accepted Answer

You create a listing, upload photos, choose a starting price, and pick a duration. Fans place bids from their phone. When the auction ends, the highest bidder wins and we process the payment automatically.

Question 3

How much do creators earn?

Accepted Answer

Creators earn between 80% and 88% of the winning bid, depending on the item type. There are no hidden fees. Platform fees are automatically deducted from the winning bid amount.

Question 4

How long can I run an auction?

Accepted Answer

You can run auctions for 2 hours or 24 hours. Short auctions create hype. Longer auctions work best for premium items.

Question 5

Do I need to talk to the winner?

Accepted Answer

Only if the item requires it. For digital items or physical items, you simply deliver. For experiences like video calls, you will communicate with the winner to schedule the experience.

Question 6

How do I deliver items or experiences?

Accepted Answer

For physical items you ship to the address provided. For digital items you send files through email. For experiences you coordinate directly with the winner.

Question 7

Do I need a big audience to make money?

Accepted Answer

No. Auctions work with both small and large followings. Even small creators can sell high value items or moments to their engaged fans.

Question 8

How often should I sell?

Accepted Answer

Most creators run weekly or monthly auctions. High frequency is not required. Only list items or experiences your fans will value.

Question 9

Do I get charged when I bid?

Accepted Answer

No. You only pay if you win the auction. When the auction ends, your saved card is charged automatically.

Question 10

What happens if I win?

Accepted Answer

You will be charged automatically if you place the winning bid. After the auction ends, the creator will reach out to you to deliver the item or experience. Physical items are shipped directly to you. For digital items, the creator will contact you to coordinate delivery. Note: Final price may include applicable taxes based on your location.

Question 11

Can I cancel a bid?

Accepted Answer

Bids are final. Make sure you are comfortable with the amount before bidding.

Question 12

Are there extra fees?

Accepted Answer

For most auctions, fans pay the winning bid amount only. Some auctions may include a buyer's premium, with the exact rate noted in the auction's price indicator. Final price may include applicable taxes based on your location.

Question 13

Do you offer refunds?

Accepted Answer

Winning bids are final and non-refundable unless the creator fails to deliver the item or experience or the listing was materially misrepresented.

Question 14

What is a custom bid?

Accepted Answer

A custom bid lets you set the maximum you're willing to pay. We'll automatically bid for you using the lowest amount needed to stay in the lead, up to your max. You only pay what's necessary to win, not your full limit.

Question 15

Why did someone with the same bid amount beat me?

Accepted Answer

When two bids are the same amount, the person who placed their bid first wins. This applies to both regular bids and custom bids.

Question 16

Can I increase my custom bid?

Accepted Answer

Yes. You can raise your custom bid at any time during the auction. Your new maximum replaces the previous one.

Question 17

Why was the auction extended?

Accepted Answer

If a bid is placed in the final moments of an auction, the timer extends to give everyone a fair chance to respond. This prevents last-second sniping.

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