Privacy Policy

This Privacy Policy explains how NoLie, Inc. (“NoLie”, “we”, “us”, or “our”) collects, uses, shares, and protects information when you access or use our website, marketplace, and related services (collectively, the “Platform”).

By using NoLie, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information you provide directly, including:

• Name
• Email address
• Phone number
• Shipping address
• Date of birth or age verification information
• Account credentials
• Communications with NoLie support

Payment information (such as credit card or bank details) is processed and stored by our payment providers, including Stripe. NoLie does not store full payment credentials.

1.2 Creator Information

If you are a Creator, we may also collect:

• Identity verification information
• Tax information
• Payout account details
• Listing content and fulfillment details

This information is required to operate the marketplace and comply with legal obligations.

1.3 Technical and Usage Information

We automatically collect certain technical information, including:

• IP address
• Device identifiers
• Browser type and settings
• Operating system
• Log data and usage activity
• Cookies and similar tracking technologies

2. How We Use Information

We use the information we collect to:

• Operate and maintain the Platform
• Facilitate auctions, bids, payments, and payouts
• Verify identities and prevent fraud
• Send transactional communications, including email and SMS notifications
• Provide customer support
• Improve and personalize the Platform
• Monitor performance, usage, and security
• Enforce our Terms of Service, Refund Policy, and Creator Agreement
• Comply with legal, regulatory, and tax obligations

We do not use your information for advertising resale or data brokerage.

3. Communications

By creating an account and providing your contact information, you consent to receive transactional communications from NoLie, including:

• Auction notifications
• Bidding activity alerts
• Fulfillment updates
• Account-related emails
• SMS notifications related to Platform activity

Message frequency varies based on usage. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP or adjusting your account settings. Opting out may limit certain Platform notifications.

4. How We Share Information

We may share information with trusted third parties only as necessary to operate the Platform, including:

• Stripe and payment partners (payments, payouts, identity verification)
• Email and messaging providers (transactional communications)
• Cloud infrastructure and hosting providers
• Analytics and security providers
• Legal, accounting, or compliance partners, when required

We do not sell personal data.

All service providers are required to protect your information and use it only for authorized purposes.

5. Cookies and Tracking Technologies

NoLie uses cookies and similar technologies to:

• Enable core functionality
• Maintain session integrity
• Improve performance and usability
• Understand usage patterns
• Protect against fraud and abuse

You can control cookies through your browser settings. Disabling cookies may affect certain Platform features.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

• Encryption
• Access controls
• Secure payment processing
• Monitoring and auditing

No system is completely secure. You use the Platform at your own risk.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide the Platform
• Fulfill legal and regulatory obligations
• Resolve disputes
• Enforce agreements

Retention periods vary depending on the type of data and applicable laws.

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain processing
• Request data portability

To exercise these rights, contact:

privacy@nolie.com

We may require identity verification before fulfilling requests.

9. International Users and Data Transfers

NoLie operates from the United States.

If you access the Platform from outside the U.S., your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.

By using NoLie, you consent to these transfers.

10. Children’s Privacy

NoLie is not intended for individuals under 18 years old.

We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will delete it.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the Platform, laws, or business practices.

The most current version will always be posted on the Platform.

Material changes will be communicated through the Platform or by other reasonable means.

Continued use of NoLie after changes take effect constitutes acceptance of the updated Privacy Policy.

12. Contact

If you have questions or concerns about this Privacy Policy, contact us at:

support@nolie.com

NoLie, Inc.

Los Angeles, California, USA